Service Level Agreements

Azure SLA for Virtual Machines and App Service

Introduction While monitoring monthly Azure costs and Azure resource performance, administrators often face questions about Azure resource availability. Service Level Agreements are formal agreements between Microsoft and it customers. These agreements dictate the availability levels of each Azure service. Two of the most common Azure services are Virtual Machines (IaaS) […]

Microsoft Azure

Microsoft Azure free training resources

Microsoft Azure free training resources This article provides a compilation of Microsoft Azure free training and informational resources: Azure courses in MS Learn: https://docs.microsoft.com/en-us/learn/azure/. Microsoft Azure Tech Community: https://techcommunity.microsoft.com/t5/azure/ct-p/Azure. Inside Azure for IT. This section includes latest best practices, technical training, and insider information: https://azure.microsoft.com/en-us/overview/what-is-azure/iaas/it-resources/. Azure enablement on Channel 9: […]

microsoft365

Microsoft 365 troubleshooting tools

When providing technical support to your end users in a Microsoft 365 infrastructure, it is good to have in mind the following list of useful Microsoft 365 troubleshooting tools: Microsoft Support and Recovery Assistant for Office 365: https://diagnostics.outlook.com/#/ Office 365 user profile and device license allocation: https://office.com Outlook Web App: […]