Cloud Service Provider CSP series
Microsoft Azure region classification can fall under one of the following categories: As a Microsoft Cloud Service Provider (CSP) you can come across potential customers who reside in your region but would like to be billed for Azure or Microsoft 365 services on a company branch located outside of your region. As of this writing, … Read more
As a Microsoft Cloud Service Provider (Distributor or Reseller) you will need provide technical support to your customers related to their Azure NCE and Microsoft 365 services. Depending on your customer’s subscription type, they will have the following technical support options: In the M365 admin portal of the customer, you should navigate to Support and … Read more
Open licensing The Open licensing scheme provides an one-off purchase of Windows Server licenses and the customer must buy the Software Assurance (SA) maintenance contract separately on additional cost. The SA is optional but if the customer changes their mind in the future and wish to buy SA at a later point in time, they … Read more
This post is also available in my podcast. Introduction to status pages It is a best practice for every cloud service provider (and more generally any company offering cloud services to end-users, such as an independent cloud software vendor) to operate a Web application called status page, through which to communicate in real time the … Read more
