Objective #
Approaching the troubleshooting of the missing or inconsistent Citrix Polices in Citrix Director largely depends on troubleshooting the Citrix Group Policies on the VDA or in the Group Policy Management Console. The Console can be Citrix Studio or Active Directory Group Policy Management Console (AD CGPM).
It is important to know that the Citrix Director will only show the information that the VDA will provide, and in rare instances, Citrix Director will not correctly read provided policy output from the VDAs.
Details can be found in the following Citrix article: https://support.citrix.com/article/CTX220739. The article provides a good troubleshooting methodology for scenarios when GPO or Citrix policies are not applied proerly in a Citrix environment.
