Microsoft 365 troubleshooting tools

microsoft365

When providing technical support to your end users in a Microsoft 365 infrastructure, it is good to have in mind the following list of useful Microsoft 365 troubleshooting tools: Microsoft Support and Recovery Assistant for Office 365: https://diagnostics.outlook.com/#/ Office 365 user profile and device license allocation: https://office.com Outlook Web App: https://outlook.office.com Office 365 administration portal … Read more

FsLogix logging and tracing

fslogix

FsLogix logging The various components of the FSLogix create comprehensive logs. Examination of log files is the first place to look when diagnosing system behavior. At the top of each log file, the system records basic information including versions of the FSLogix agent components. Each operation performed by FSLogix components will create a section that … Read more

SysInternals tool review – TCPView

Introduction TCPView is a Windows program that will show you detailed listings of all TCP and UDP endpoints on your system, including the local and remote addresses and state of TCP connections. On Windows Server 2008, Vista, and XP, TCPView also reports the name of the process that owns the endpoint. TCPView provides a more … Read more

XenApp 7.15 LTSR CU2 black screen

Symptoms or Error XenApp 7.15 LTSR CU2 black screen. 7.15 LTSR CU2 sessions might launch as a black screen. The issue occurs with sessions running on XenApp and XenDesktop 7.15 LTSR CU2 and 7.17 VDAs when Profile Management is enabled. Environments: VDA: 7.15 LTSR CU2, and 7.17 with Profile Management enabled VDA OS: Windows Server … Read more

How to query the Microsoft Knowledge Base with keywords and query words

To quickly find an article in the Microsoft Knowledge Base, you can search by using keywords and query words. This article lists keywords and query words that you can use in your searches. You can also find keywords and query words by looking in the “Keywords” and “Additional query words” sections that are found in … Read more

Manage and Monitor SQL Server instances – Monitor Current Sessions

Αναδημοσιεύουμε στα ελληνικά ένα χρήσιμο άρθρο σχετικά με SQL troubleshooting και performance, από έναν πολύ καλό γνώστη του συγκεκριμένου αντικειμένου, τον κ.Αντώνη Χατζηπαυλή. Καθημερινά δέχομαι ερωτήματα που αφορούν θέματα απόδοσης και αυτό που έχω διαπιστώσει είναι ότι υπάρχει μια σημαντική έλλειψη γνώσης και εμπειρίας στο συγκεκριμένο θέμα. Οι περισσότεροι ψάχνουν απεγνωσμένα στον ιστό και σε … Read more

Troubleshooting with Windows Server SysInternals and Citrix Supportability Pack

There are two troubleshooting tool suites available by Microsoft and Citrix, which include most of the frequently used tools for troubleshooting, Windows SysInternals and Citrix Supportability Pack. These are the tools which the average administrator will find handy for their day to day operations and troubleshooting needs. Windows SysInternals Troubleshooting with the Windows Sysinternals Tools … Read more

Troubleshooting DNS and network issues with DIG, nslookup and other Windows tools

This article describes how to use the dig and nslookup tools to test DNS settings and troubleshoot name resolution issues. Microsoft Windows uses nslookup, while Mac OS X and Linux use dig. You can use these tools to determine the IP address associated with a domain name, obtain the mail server settings for a domain, and much more. You … Read more