How to perform an IT infrastructure audit

Case Prior to commencing with any IT infrastructure-related project, you first need to carry out a detailed technical audit of the IT infrastructure you are working on. After you collect all technical information and analyze the audit reports, you then proceed to writing-up an audit report and gap analysis report. […]

How to optimize Microsoft 365 application performance

Case You observe performance delays or freezes/crashes in any of the Microsoft 365 applications, including the Microsoft Outlook client. This how-to article provides guidance on how to optimize Microsoft 365 application performance. Solution Carry out the following steps to optimize Microsoft 365 application performance: Ensure that you have a healthy […]

Microsoft-exam

How to run the Microsoft certification exam sandbox

As part of the revamped Microsoft Learn website, Microsoft offers the Exam Sandbox application, so that new Microsoft certification exam taker can demo the actual exam experience. Follow the steps below to run the Microsoft certification exam sandbox. In your Web browser navigate to https://aka.ms/examdemo. Click Yes to accept the […]

Microsoft_Partner_Network

Microsoft Solution Partner Designations

Microsoft recently announced that the Microsoft Partner Gold and Silver competencies will be retired on Sep 30, 2022. The recently announced ‘Solution partner designations’ will take effect starting Oct 3, 2022. You should visit the Microsoft Partner portal at https://partner.microsoft.com/en-us/dashboard/mpn/program/solutionspartner/solutionareas/overview to check if you qualify for the new Microsoft Solution […]

How to fix explorer.exe crashes in Windows

Case In Windows 10/11 as well as in Windows Server 2016/2019/2022 you may face an issue with the explorer.exe process crashing and restarting occasionally. This how-to article provides guidance on how to fix explorer.exe crashes in Windows. Solution Follow the steps below to fix explorer.exe crashes in Windows. Run disk […]

Exchange Online error Microsoft.Exchange.Data.StoreObjects.ObjectNotFoundException: Can’t send message. Microsoft.Mapi.MapiExceptionNotFound

Case When you try to send an email via Exchange Online Outlook client you receive any of the following error messages. The following recipient(s) cannot be reached: Microsoft.Exchange.Data.StoreObjects.ObjectNotFoundException: Can’t send message. Microsoft.Mapi.MapiExceptionNotFound: MapiExceptionNotFound: Unable to send message. Solution You should carry out the following steps to resolve the above Exchange […]

How to manage Microsoft 365 licenses and billing options in the admin center portal

This article is also available in my podcast and Youtube channel. You can view the Youtube video below. You can also find a how-to video on how to assign Microsoft 365 licenses to users at the following resource: https://stefanos.cloud/kb/how-to-assign-a-license-to-a-microsoft-365-user-from-the-microsoft-365-admin-center/. Case You need to manage all your licensing and billing configuration […]