How to resolve cannot start app/desktop or unable to launch your application errors in Citrix VAD

How to resolve cannot start app, cannot start desktop or unable to launch your application errors in Citrix VAD

The “Cannot start app”, “cannot start desktop” and “unable to launch your application” errors are very common in Citrix Virtual Apps and Desktops and may come up during a desktop or application launch phase.

Citrix troubleshooting

Consult the following CTX KB articles for potential resolution and bear in mind that each troubleshooting case can be unique. Always try to gather as much information as possible from the applicable logs and from your environment, since a generic error message such as the above can have a different root cause, depending on the Citrix VAD environment unique configuration.

You can find more detailed guidance and step-by-step procedures for analyzing and troubleshooting Citrix Virtual Apps and Desktops organized by category in my Citrix Virtual Apps and Desktops Troubleshooting e-book.

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